Course details
An administrative fee of £130 per person will be charged for this programme. It is possible to claim back the full amount from the Adult Social Care Learning and Development Support Scheme.
The programme is delivered through one interactive module covering these objectives:
• Understanding the performance management cycle, including processes for managing different types of performance
• Understanding of disciplinary and grievance, causes of poor performance and how to minimise them
• Awareness of strategies to improve performance
• Awareness of managing and retaining high performing staff
• Understand how to give feedback and manage difficult conversations
• Awareness of cultures that encourage confidence, responsibility and accountability
• Understanding effective role modelling, coaching and mentoring.
Eligibility
Our free training offer is only available to social care providers that support individuals living in Leeds.
Our traded leadership and management training offer is open to all social care providers.
Is your organisation registered?
Your organisation must be registered with us to make bookings.
If your organisation is registered, you will need to contact a designated manager or responsible person within your organisation. This person is responsible for authorising, allocating, and assisting you in accessing the training.
How to register
You can request a registration form from us by emailing bsc.training.administration@leeds.gov.uk.
Get help booking a course
If you are registered but cannot book a course, contact the Business Support Centre:
Email: bsc.training.administration@leeds.gov.uk
Phone: 0113 378 5274 (Monday to Friday, 8am to 4pm)
Booking as a registered manager
If you are already registered with us you can book places on this training course by signing in to our learning management system: