Course details
The transition from team member to team leader can be tough, so it is important that line managers receive the support and training they need. This session covers communication skills including listening skills and questioning techniques, how to lead and motivate your team and delegate successfully.
We then look at how managers can build their own and their teams personal resilience and cope well during periods of change and adversity.
The series of Acas courses can either be taken as standalone courses, both full days and half days, or as a complete modular programme, delivered over five days.
Eligibility
Our free training offer is only available to social care providers that support individuals living in Leeds.
Our traded leadership and management training offer is open to all social care providers.
Is your organisation registered?
Your organisation must be registered with us to make bookings.
If your organisation is registered, you will need to contact a designated manager or responsible person within your organisation. This person is responsible for authorising, allocating, and assisting you in accessing the training.
How to register
You can request a registration form from us by emailing bsc.training.administration@leeds.gov.uk.
Get help booking a course
If you are registered but cannot book a course, contact the Business Support Centre:
Email: bsc.training.administration@leeds.gov.uk
Phone: 0113 378 5274 (Monday to Friday, 8am to 4pm)
Booking as a registered manager
If you are already registered with us you can book places on this training course by signing in to our learning management system: