Commissioned Care providers will have in place appropriate policies relating to equality and diversity, covering all aspects of their operation and mechanisms for ensuring staff awareness and adherence, including training at induction and as part of refresher training. This can be requested from individuals in receipt of care.
All staff undertaking care will have undertaken EDI training.
The Provider must comply with the Equality Act 2010 and must not discriminate between or against people, on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other non-medical characteristics except as permitted by the Law.
The Provider will have an excellent understanding of the demographics and cultural diversity of their community and seek to employ, as far as feasible, a workforce reflective of their local communities. The Provider will maintain data on the demographics of the workforce that is accessible to the Council upon request.
The Provider will, as far as reasonably practicable, accommodate any specific needs identified in discussion with people. Examples might include language and communication needs, diet and religious or spiritual needs.
The Provider will also ensure effective equality and diversity policies encompass their approach to recruiting, managing and supporting their staff and ensure they monitor recruitment and employment against the equality parameters included in the Social Value section of this specification as part of their performance management submissions.
Providers will review Equality & Diversity policies at regular intervals to ensure they are ‘live’ policies organisationally, understood and valued by all staff and support the provision of inclusive, culturally sensitive services.
The Provider must provide to the Council as soon as reasonably practicable, any information that the Council reasonably requires to monitor the equity of access to the Services and fulfil their obligations under the Law.